All directives have been categorised for members' easy reference. Please click here for the categorisation table of TIC directives.

The documents are in Adobe PDF format. If you cannot read the documents, please download free Adobe Reader .

The following are directives that are effective now:

Directive No.Issue Date
(YYYY-MM-DD)		Subject
1782009-12-18Ensuring all kinds of cases subject to impartial treatment (revised)
1772009-10-9Definition of “reasons beyond control” (revised)
1762009-9-11Regulation of company/trade names of members (revised)
1752009-9-11Members’ application for change of business address
1742009-4-20Refund Protection Scheme (Registered Shops) for Inbound Tour Group Shoppers (revised)
1732009-2-13Items allowed to be mentioned in package tour advertisements
1712008-3-20Regulations relating to application for a travel agents licence
1692007-10-15Outbound Tour Escort Accreditation System
1682007-7-3Registration of tour confirmation agreements of mainland China's inbound tours
1672007-6-15Distribution of itineraries to mainland China's inbound group visitors (revised)
1662007-6-15Reservation of air-plus-hotel packages
1632007-5-11Prohibition of unreasonable advancement of payments by tourist guides
1622007-5-11Tour-guiding fee for tourist guides
1612007-5-11Code of Business Practice on Study Tours (revised edition)
1592007-4-20Reception of inbound tours organised by mainland's authorised travel agencies
1582007-4-20Exemption from assigning Tourist Guide Pass holders to provide "point-to-point" transfer services
1572007-3-23Prohibition of voiding air tickets unilaterally
1542006-12-13Increase in maximum amounts of fines for violations
1532006-11-20Refund arrangements for tour cancellations
1522006-9-25Code of Business Practice on Inbound Travel Service
1512006-9-18Limits on the daily service charge for escort, local guide and driver of package tours
1502006-9-18Prohibition of any surcharges imposed for leaving outbound package tours
1492006-6-21Following up of settlements or rulings concerning complaints lodged by outbound travellers/inbound visitors
1482006-5-15Specifying the amount of the suggested service charge for escort, local guide and driver of package tours
1462006-3-16New regulations for display of Travel Agent's licence number on tour coaches
1432005-11-14Cancellation of package tours for reasons beyond control
1422005-10-17Investigation of consumer / tourist complaints
1412005-10-17Provision of information about shopping special offers on members' websites
1402005-9-16Increase in service fee for collection of surcharges, taxes or other charges on behalf of airlines or government
1382005-9-16Amendment to Advertisement Control Regulations
1372005-7-15Arrangements concerning receipt of reception fees and provision of reception services
1352005-6-17Cancellation of package tours guaranteed to depart
1312004-11-15Free package tours
1302004-11-15Amendment to the Advertisement Control Regulations
1292004-11-15Exemption of charter tours from registration
1282004-11-15Amendment to the definition of "advertisement"
1262004-9-17Simplification of tour registration procedures
1232004-5-17Following up of visitor complaints
1202004-2-11Amendment to Advertisement Control Regulations
1152003-3-19Sale of optional activities
1142003-1-22New ancillary charges
1122002-10-10Commission on zero-commission air tickets
1112002-9-25Tourist Guide Accreditation System
1102002-9-16Amendment to Advertisement Control Regulations
1092002-9-16Prohibition of imposing additional charges on inbound tourists
1072002-4-30Code of Business Practice on Outbound Package Tours
1062002-1-11Code of Business Practice on Outbound Package Tours
1022001-12-27One-day tours that commence and complete within the same day outside Hong Kong
1012001-12-27Advertisement Control Regulations
0982001-10-5Code of Business Practice on Outbound Package Tours
0952001-10-5Advertisement Control Regulations
0902001-8-3Prices of optional tours
0882001-3-21(A) New ancillary charges; (B) Ruling on refund of deposit
0822000-2-9Advertisement Control Regulations
0811999-12-16Advertisement Control Regulations - Joint promotion
0791999-12-16Code of Business Practice on Outbound Package Tours - Visa Fee
0771999-4-15Code of Business Practice - Cancellation of package tour
0761999-4-14Contribution to the Bonding Fund
0751999-4-14Service fee for refund of totally unused tickets
0701998-12-23Control on advertisement of airfares
0691998-9-17Collection of Air Passenger Departure Tax (APDT)
0671998-8-6Installation of Satellite Ticket Printer at non-agency locations
0641998-2-18Imported tickets
0621998-1-19Code of Advertising Practice for Travel Agents
0591997-11-26Franking machines and levy stickers
0571997-9-12Advertisement control on sale of tickets
0541997-7-25Codes of Conduct for Members
0451996-7-15Use of Council's name and logo for advertisement purposes
0341995-3-21No exemption of levy payment on incentive tours
0241993-9-2Stating full particulars on receipts
0181991-10-21Issues on 1 per cent levy consolidated
0161990-9-19Levy sentence on receipts
0131989-8-30Acceptance of foreign currencies
0061989-1-24Company names of member agencies