Travel Industry Council of Hong Kong

Committees

Under the TIC are 17 committees, one sub-committee and the Appeal Board , all ready to discharge different responsibilities of the TIC. Committee and Appeal Board members comprise more than 100 high-ranking people invited from member agents and other professions. The committees include:

Committee on Shopping-related Practices

Convenor: Mr Raymond Sit (Member List)

to set up an effective and reasonable mechanism to handle cases in which registered shops have breached their pledges
to hear cases in which registered shops are suspected of breaching their pledges, and penalise those shops found to have breached their pledges
to handle other matters related to shopping
download guidelines on the handling of cases involving registered shops suspected of breaching pledges

Compliance Committee

Convenor: Mr Johnny K K Leung (Member List)

to monitor the practice and conduct of members and to ensure their compliance with the TIC’s rules
to monitor the conduct of tour escorts and tourist guides and to ensure their compliance with the TIC’s rules
to take disciplinary action against members, tour escorts and tourist guides for non-compliance with the TIC’s rules
download guidelines on the handling of cases involving members suspected of violating TIC rules
download guidelines on the handling of cases involving tour escorts suspected of violating TIC rules
download guidelines on the handling of cases involving tourist guides suspected of violating TIC rules

Constitution/By-law Committee

Convenor: Ms Teresa Ko JP (Member List)

to study and make recommendations on the Memorandum and Articles of Association (M&A) of the TIC and its Association Members

Consumer Relations Committee

Convenor: Mr Li Kwok Ying BBS, MH, JP (Member List)

to assist in handling complaints lodged by consumers against travel agents
download guidelines on the handling of consumer complaints

Directors' Election Complaint Committee

Convenor: Dr Kam Pok Man (Member List)

to handle complaints concerning TIC Directors' elections

Governance Committee

Convenor: Mr Michael Wu MH (Member List)

to review the operation of the TIC (such as the composition of committees and the transparency of the TIC), and make recommendations to the Board
to keep in view any review(s) of the TIC that may be conducted from time to time and provide inputs as appropriate

Inbound Committee

Convenor: Mr Paul Leung (Member List)

to protect the interests of inbound travel agents
to liaise with government departments and other tourism organisations concerning inbound traffic and tour operation
to ensure quality service provided by inbound agents

Mainland China Inbound Tour Affairs Committee

Convenor: Mrs Gianna Hsu (Member List)

to handle matters related to inbound tours from mainland China, and propose long-term strategies for the promotion of good practice for travel agents and tourist guides
to formulate measures to regulate the operation of inbound tours from mainland China

Membership Committee

Convenor: Mr Warren Tong (Member List)

to make recommendations to the TIC Board on the membership requirements of the TIC and its Association Members
to consider and approve TIC membership applications
to suggest necessary actions to the TIC Board if members are found to have violated the membership requirements

Outbound Committee

Convenor: Mr Peter Kong (Member List)

to make recommendations to the Board on all matters relating to the outbound travel industry

Planning and Development Committee

Convenor: Mr Tang Kwai Nang BBS, JP (Member List)

to collect and analyse information and data related to the travel agent's industry
to identify challenges, issues and opportunities based on the information and data collected
to formulate strategies and plans for the development of the industry and to make recommendations to the Board

Public Relations Committee

Convenor: Mr Lester Hui (Member List)

to build communication links and liaise with overseas tourism boards and other travel bodies with a view to promoting tourism in both directions
to improve and build up the TIC’s image and promote public understanding of the TIC through public relations campaigns
to strengthen ties and foster goodwill amongst members, encourage active member participation and improve members’ understanding of the TIC through get-together functions

Publication Committee

Convenor: Mr C K Kai MH (Member List)

to oversee the publication of the TIC's quarterly magazine The Voice of TIC , which helps improve communication with members and provide up-to-date industry information

Staff and Finance Committee

Convenor: Dr Kam Pok Man (Member List)

to prepare and review budgets, and to monitor the accounts
to formulate human resources policy of the TIC Executive Office

Ticketing Committee

Convenor: Mr Tommy Tam (Member List)

to handle all matters in relation to the operation of ticketing agents
to liaise and negotiate with airlines, various government departments and other related organisations for matters relating to ticketing operation

Tourist Guide and Tour Escort Deliberation Committee

Convenor: Mr Leung Fu Wah MH, JP (Member List)

to consider Tourist Guide Pass and Tour Escort Pass applications that require special deliberation
to handle complaints concerning Tourist Guide Pass and Tour Escort Pass applications rejected by the Executive Office
download guidelines on the handling of Tourist Guide Pass / Tour Escort Pass applications or renewal applications which require special deliberation

Training Committee

Convenor: Mr Andrew Leung JP (Member List)

to handle all matters relating to industry training and to liaise with the various government training boards, training institutes, airlines and trade bodies regarding provision of general and special training for travel agency employees

Working Group on TIC Elections

Convenor: Mrs Pamela Chan BBS, JP (Member List)

to study and review matters concerning TIC elections and make recommendations to the Board