| Executive Director |
| Mr Joseph Tung
(
josephtung@tichk.org
)
|
|
| Deputy Executive Director |
| Mrs Alice Chan
(
alice.chan@tichk.org
)
|
|
| Accounts Department |
| Manager: Mr Simon Lam
(
accounts@tichk.org
)
|
- to keep the accounts
- to handle matters relating to the franking machines and levy refund
- to collect membership subscriptions and other fees
|
| Consumer Relations Department |
| Manager: Ms Juliana Chan
(
crd@tichk.org
)
|
- to handle complaints lodged by outbound travellers
|
| General Affairs Department |
| Manager: Ms Winnie Lau
(
general@tichk.org
)
|
- to handle various matters of the TIC
|
| Inbound Department |
| Manager: Ms Fawn Yeung
(
inbound@tichk.org
)
|
- to handle complaints lodged by inbound visitors and issues relating to inbound travel and the airport counters
|
| IT Services Department |
| Assistant Manager: Mr Vincent Hong
(
computer@tichk.org
)
|
- to provide IT services to align with needs of the TIC
- to maintain and support systems operation
- to develop and implement applications
|
| Membership Department |
| Senior Manager: Ms Phyonne Wong
(
membership@tichk.org
)
|
- to process membership application, renewal, withdrawal and termination
- to update membership particulars
- to publish the Membership Directory
|
| Outbound Department |
| Manager: Ms Jade Ma
(
outbound@tichk.org
)
|
- to register tour brochures
- to handle cases of non-compliance with the TIC's codes and directives
- to answer enquiries about levy
|
| Public Relations Department |
| Administrative Officer: Ms Jessica Wan
(
pr@tichk.org
)
|
- to organise seminars, gatherings and various functions for members
- to liaise with the mass media to release news of the TIC
|
| Publication and Translation Department |
| Senior Manager: Mr Benjamin Chan
(
publication@tichk.org
)
|
- to publish The Voice of TIC and the TIC's annual reports
- to translate internal and external documents
- to oversee the TIC's website
|
| Training and General Administration Department |
| Manager: Ms May Ho
(
training@tichk.org
)
|
- to provide administrative support for the Executive Office
- to organise and promote training courses
|