1. When were all franking machines phased out?

    All franking machines are no longer in use now and have been replaced by the e-levy system since 1 July 2019.

  2. What are the procedures for refunding levy?

    1. Complete the Levy Refund Form (in triplicate) and send it together with the franked original receipts to the TIC Executive Office in person.
    2. The TIC will confirm the refund by signing and returning a copy of the Refund Form to the member.
    3. The refunded amount will be credited to the member's franking machine at the next reloading on production of the approved Refund Form.