- Are there any ways to obtain the Tourist Guide Pass apart from taking the In-service Tour Guide Training Course?
For various ways to obtain the Tourist Guide Pass, please go to the Certificates recognised by the TIC section of this website.
- What are the requirements for applying for the Tourist Guide Pass?
Applicants for the Pass must obtain a certificate recognised by the TIC and fulfil other application requirements. For details, please visit the Tourist Guide Accreditation System section of this website.
- Which institutions' first aid certificates / attendance certificates are recognised by the TIC?
The TIC recognises the first aid certificates / attendance certificates issued by the following six institutions: the Hong Kong Red Cross, Hong Kong St. John Ambulance Brigade, the Auxiliary Medical Service, The Hong Kong Life Saving Society, the Hong Kong Police and the Hong Kong Fire Services Department.
- I am a part-time tourist guide. The travel agent I have worked for has recently closed, leaving me unable to provide any proof of work experience. How then can I apply for the Tourist Guide Pass?
In your case, if you can provide a certificate that shows you have Secondary 5 education level or above, it may be used as a substitute for proof of work experience. If you were also employed by other travel agents, you may ask them to certify that you have at least one year's experience in tour guiding.
- I have been working as a tourist guide in mainland China for a dozen or so years and have a tourist guide permit issued by the mainland authorities. Can I be exempted from obtaining the Tourist Guide Pass?
Since the accreditation systems for tourist guides are different in mainland China and Hong Kong, anyone who wants to work as a tourist guide in Hong Kong is required to receive training and pass the relevant examinations before they are issued with the Tourist Guide Pass in order to ensure quality service being delivered by tourist guides.
- I work for a travel agent specialised in local tours and my job is to guide one-day local tours. Do I need to apply for the Tourist Guide Pass?
If you only guide one-day local tours joined by Hong Kong residents and do not receive or take care of inbound visitors, you do not need to apply for the Tourist Guide Pass.
- What should I do if I have lost my Tourist Guide Pass?
You should immediately inform the TIC, and then submit the completed Application Form for Reissuing the Tourist Guide Pass , together with a recent photo and a reissue fee of HK$200, to the TIC for a new Pass.
- Has the TIC laid down any code of conduct for tourist guides?
All tourist guides must abide by the Code of Conduct for Tourist Guides laid down by the TIC. Tourist guides who have violated the Code will be penalised. The penalties include suspension, revocation or non-renewal of their Tourist Guide Pass, or the issuance of a warning to them.
- How are complaints against tourist guides handled? Is there any disciplinary mechanism?
The TIC will conduct investigation when a complaint against a tourist guide is received. The case will be referred to the Compliance Committee for consideration if there is evidence that the tourist guide concerned is suspected of misconduct or having breached the Code of Conduct for Tourist Guides . If the case is substantiated, various kinds of disciplinary action may be taken, which include suspension, revocation or non-renewal of the Tourist Guide Pass, or the issuance of a warning.