• Do you want to know how to solve IT problems often encountered by travel agents in their daily operation? Do you want to know how to satisfy travellers who have become smarter and smarter?
  Download the "Travel Agent I.T. FAQ" booklet .
• Do you want to know how small- and medium-sized travel agents can implement Customer Relationship Management (CRM)?
  Download the "Travel Agent CRM FAQ" booklet .
• With the sponsorship from the Office of the Government Chief Information Officer and the support of the TIC, the Hong Kong Information Technology Federation organised four training workshops (eight classes) and two seminars during 2009-2010. Details and videos of the events are available at http://ssp-ti.hkitf.org .

Useful Links:

Information:

• InfoSec website
• HK CERT - Hong Kong Computer Emergency Response Team Coordination Centre

Spyware removal freeware:

• Ad-AwareR SE Personal Edition
• Spybot - Search & Destroy

Anti-virus resources:

• Antivirus.com
• Mail Box Dispatcher, server side
• All-in-One SecretMaker, client side

File converter pack:

• Office File Converter Pack

Office application file viewers:

• PowerPoint Viewer
• Excel Viewer

PDF reader and generator:

• Adobe Reader
• CutePDF Writer
• PrimoPDF