• Do you want to know how to solve IT problems often encountered by travel agents in their daily operation? Do you want to know how to satisfy travellers who have become smarter and smarter?
  Download the  "Travel Agent I.T. FAQ" booklet .
• Do you want to know how small- and medium-sized travel agents can implement Customer Relationship Management (CRM)?
  Download the "Travel Agent CRM FAQ" booklet .

Useful Links:

Anti-spam programmes:

• Qurb Makes Email Better 
• EmailProtect Email Filtering 

Information:

• InfoSec - Security & Prevention of Computer Related Crime
• HK CERT - Hong Kong Computer Emergency Response Team Coordination Centre  

Spyware removal freeware:

• Ad-Aware® SE Personal Edition 
• Spybot - Search & Destroy

Anti-virus resources:

• Antivirus.com 
• Mail Box Dispatcher, server side 
• All-in-One SecretMaker, client side 

File converter pack:

• Office File Converter Pack 

Office application file viewers:

• PowerPoint Viewer 2003 
• PowerPoint Viewer 97 
• Visio Viewer 2003 
• Word Viewer (Win97 -2000) 
• Excel Viewer 2003

PDF reader and generator:

• Adobe Reader
• CutePDF Writer
• PrimoPDF