Travel Industry Council of Hong Kong


Site Map Contact Us
繁體中文簡體中文EnglishGraphical version
HomeChairman's CornerThe CouncilFind a Travel AgentAdvice for TravellersServices for MembersFind Jobs/StaffCodes and Regulations
Course InformationTour EscortsTourist GuidesLatest NewsFormsPublicationFAQsTender Notices
Proof of Cancellation Charges

FAQs

For Trade Members

  1. In what situations do children under the age of 11 need to apply for a juvenile identity card?

    Children under the age of 11 are not normally required to register for an identity card. However, if they travel abroad, they have to obtain a Hong Kong Special Administrative Region (HKSAR) Passport, whose applicants must be permanent residents of Hong Kong. As such, the children will be issued with an identity card so as to prove their identity. In addition, before granting entry to inbound visitors, some countries may require them to produce their identity card in order to show that they can return to their place of residence. 

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  2. Is the Consular Corps Identity Card a kind of Hong Kong identity card?

    Yes. The Consular Corps Identity Card is issued to the consul, consular staff, the head and members of the Office of the Commission of the European Communities and their spouses and dependent children. 

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  3. Who are eligible for the HKSAR Document of Identity for Visa Purposes (Doc/I)? How to apply for one? Can Doc/I holders apply for entry visas for other countries?

    The Doc/I is issued to the following categories of Hong Kong residents:
    a.People who are permitted to stay in Hong Kong subject to a limit of stay and are unable to obtain a national passport or a travel document of any other country or territory;
    b.People who are permitted to stay in Hong Kong without subject to any condition of stay but do not have the right of abode in Hong Kong, and are unable to obtain a national passport or a travel document of any other country or territory; and
    c.People not of Chinese nationality who have the right of abode in Hong Kong and hold a Hong Kong Permanent Identity Card and are unable to obtain a national passport or a travel document of any other country or territory.

    Holders of a valid Doc/I can return to Hong Kong without an entry visa. Many countries have recognised the Doc/I as a valid travel document for visa purposes.

    For details about the application procedures, please visit the following websites:
    http://www.gov.hk/en/residents/immigration/traveldoc/hkdoci/docifaq.htm
    http://www.immd.gov.hk/ehtml/id(e)437.htm
    http://www.immd.gov.hk/ehtml/id(e)437a.htm

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  4. When can Doc/I holders apply for a HKSAR Passport?

    Doc/I holders who have resided in Hong Kong for seven years and have obtained a Hong Kong Permanent Identity Card are eligible to apply for the HKSAR Passport. However, a stateless person must first apply for naturalisation as a Chinese national in order to obtain the HKSAR Passport. 

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  5. What is the use of the HKSAR Re-entry Permit? Who are eligible for the Permit?

    The HKSAR Re-entry Permit is issued to the following categories of Hong Kong residents for travel to mainland China and the Macau Special Administrative Region:
    a.Chinese citizens who either have acquired the right of abode in Hong Kong or are allowed to stay in Hong Kong without subject to any condition of stay; and
    b.People not of Chinese nationality who are allowed to stay in Hong Kong without subject to any condition of stay and are unable to obtain a national passport or a travel document of any other country or territory.
     
    The following categories of people may also have to use the HKSAR Re-entry Permit:
    a.Children who are under the age of 11 and have not registered for an identity card; and
    b.Hong Kong residents who have lost their identity card but have to travel to mainland China or Macau before they are re-issued with their identity card.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  6. Can the processing time for the HKSAR Passport be shorten under special circumstances?

    People may apply for urgent issue of the HKSAR Passport under special circumstances, such as paying compassionate visits to relatives who have met with serious accidents or deceased in foreign countries. They should bring along necessary documents to any one of the immigration offices to make the application. Although extra fees are not required, this kind of application may not be entertained by the Immigration Department. For example, leisure travellers will not be entertained even if they are willing to pay extra fees since leisure trips are not regarded as urgent.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  7. Who are eligible for the APEC Business Travel Card?

    A business person residing in Hong Kong may apply for an ABTC if he/she:
    a.holds a Hong Kong Permanent Identity Card and a valid national passport;
    b.has not previously been denied entry to any of the participating economies;
    c.has never been convicted of a criminal offence;
    d.must be a bona fide business person who needs to travel frequently on short-term visits within the APEC region to fulfil business commitments.

    A bona fide business person is taken to mean a person who is engaged in the trade of goods, the provision of services or the conduct of investment activities. This does not include entertainers, musicians, artists or persons engaged in similar occupations.

    Please visit the following website for details:
    http://www.immd.gov.hk/ehtml/hktraveldoc_4.htm

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  8. Why am I required to produce my HKSAR Passport when applying for the "Home Return Permit"?

    The Mainland Travel Permit for Hong Kong and Macau Residents (commonly known as "Home Return Permit") is issued by China Travel Service (HK) Limited, not by the Immigration Department. It is believed that the HKSAR Passport is used by the travel agency to verify whether the applicant is a Chinese citizen.

    For details about the "Home Return Permit", please contact China Travel Service (HK) Limited.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  9. How to calculate the validity period of the so-called "Seven-day Permit" (Exit-entry Permit for Travelling to and from Hong Kong and Macau) issued to residents of mainland China who travel to Hong Kong?

    The validity period is calculated from the date of entry plus seven. For example, if the Permit takes effect from 1 April, then it is valid until 8 April inclusive.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.) 

  10. If Chinese passport holders are issued with the Exit-entry Permit for Travelling to and from Hong Kong and Macau with a seven-day validity period, can they make multiple entry to Hong Kong?

    Chinese passport holders who are in transit through Hong Kong to another country will be permitted to stay in Hong Kong for seven days if usual immigration requirements are met. If they are in transit through Hong Kong from another country, they will also be permitted to stay for seven days.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  11. If a mainland visitor enters Hong Kong on an Exit-entry Permit for Travelling to and from Hong Kong and Macau with a seven-day validity period, and then goes on a cruise and returns to Hong Kong within seven days, will he/she be denied entry to Hong Kong?

    No.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  12. What are the procedures for holders of Chinese travel documents who wish to enter Hong Kong or Macau?

    Mainland residents who wish to enter Hong Kong are required to obtain an Exit-entry Permit for Travelling to and from Hong Kong and Macau with an appropriate endorsement relating to the purpose of entry. As regards Chinese passport holders who are in transit through Hong Kong to another country, they will be permitted to stay in Hong Kong for seven days if usual immigration requirements are met.

    As for entry to Macau, please visit the following website:
    http://www.fsm.gov.mo/psp/eng/main.html

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  13. What should Hong Kong residents do if their travel / identity documents are lost in foreign countries?

    a.If their travel / identity documents are lost in foreign countries, Hong Kong residents should first report the loss to the local police and then seek assistance from the Chinese embassies / consulates in the countries.
    b.If the HKSAR Document of Identity for Visa Purposes (Doc/I) is lost, they should apply for the "Declaration of Identity for Entry Purposes" from the Chinese embassies / consulates in the countries. The normal processing time is three to four working days.
    c.If both the HKSAR Passport and Hong Kong identity card are lost, they should apply for the "Declaration of Identity for Entry Purposes" from the Chinese embassies / consulates in the countries. The normal processing time is three to four working days.
    d.If they have only lost their HKSAR Passport and still hold their Hong Kong identity card, they should apply for the "Travel Permit of the People's Republic of China". The normal processing time is one to three working days.
    e.If only the Hong Kong identity card is lost, they should report the loss to the local police and then apply for replacement of the lost card after returning to Hong Kong

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  14. Can people who have lost their Hong Kong Permanent Identity Card enter mainland China through Lo Wu on their HKSAR Passport?

    In this case, officers at the immigration control point will not accept the HKSAR Passport as a valid travel document for entry to mainland China since it can only confirm the passport holders' status as permanent residents of Hong Kong. Hong Kong people wishing to travel to mainland China should ensure that they have a valid travel document for entry to mainland China (such as a Home Return Permit), otherwise they may be denied entry by the mainland authorities.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  15. What should Hong Kong people do if their Home Return Permit is lost in mainland China?

    Please visit the following website for details: http://www.ctshk.com/zhengjian/loss.htm

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  16. Is it necessary for children under the age of 11 to bring along their birth certificate when leaving Hong Kong?

    No, it is not necessary because the birth certificate is not proof of identity.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  17. What travel documents do adults and children travelling to Macau need to bring along?

    1. For children under the age of 11:
      Their Re-entry Permit; or their juvenile identity card (issued to those under the age of 11) and HKSAR Passport.

    2. For people at the age of 11 or above:
      • Their identity card if they are holders of the Hong Kong identity card bearing the symbol of "A" or "R"; or
      • Their travel document if they are holders of the Hong Kong identity card bearing the symbol of "U" or "C".

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  18. What travel document do foreign domestic helpers travelling to Macau need to bring along?

    They need to bring along their Hong Kong identity card bearing the symbol of "C" and their travel document.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  19. Who can use the e-Channels to enter and leave Hong Kong?

    Both Hong Kong permanent residents whose identity card bearing the symbol of "A" and people who have the right to land in Hong Kong are permitted to use the e-Channels. Non-permanent residents or temporary residents may also use the e-Channels, but they need to bring along their travel documents and go to an immigration counter for the formalities first.

    Please visit the following website for details: http://www.gov.hk/en/residents/immigration/control/echannel.htm/#/hkm

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  20. Can children use the e-Channels? If yes, do they need to bring along any travel document?

    1. People under the age of 11 are not allowed to use the e-Channels. However, cross-boundary, primary-school students who are under the age of 11, at least 1.1m tall and have completed the relevant procedures in advance can use the student e-Channels at Lo Wu Control Point.
    2. People aged between 11 and 17 can use the e-Channels if their smart identity card bears the symbol "A" or "R".

    Please visit the following website for details: http://www.gov.hk/en/residents/immigration/control/echannel.htm/#/hkm

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  21. If the accompanying people included in a passport (i.e. the children) do not leave Hong Kong, can the passport holder (i.e. the adult) do so? Does he/she need to go through any special formalities?

    In this case, the adult can leave Hong Kong after going through the normal exit procedures. But please note that if the accompanying people included in the passport (i.e. the children) leave Hong Kong later, the passport holder (i.e. the adult) has to go through the exit procedures with them.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  22. Is it necessary for a person to hold a passport whose validity period exceeds six months when leaving Hong Kong, in order to be allowed to return to Hong Kong?

    Generally speaking, the above requirement is applied by other countries to inbound visitors in order to ensure that they can return to their place of residence. According to the Immigration Ordinance of Hong Kong, Hong Kong residents will be allowed to enter Hong Kong after confirmation of their identity even if they are unable to produce their Hong Kong identity card or a valid passport.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  23. If people not of Chinese nationality who were born in Hong Kong (such as people of South Asian descent) wish to travel to mainland China, what travel documents do they need to bring along?

    If they are Hong Kong residents, they may use their Hong Kong identity card or other valid travel documents in order to complete the exit procedures. As for the travel documents needed for entry to mainland China, please contact China Travel Service (Hong Kong) Limited.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  24. If a travel agent finds out that its customers use forged travel documents to join a package tour, which government departments should it report the case to?

    If any travel agent finds out that its customers use forged travel documents to join a package tour, it may immediately report the case to the police or the Immigration Department. According to the law of Hong Kong, if anyone uses or possesses any forged travel documents or aids or abets in the use or possession of any forged travel documents, he/she may commit an offence.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  25. If HKSAR Passport holders have lost their passport and possessions in a remote province of an overseas country and there is no Chinese consulate there, how can the Hong Kong Immigration Department help them?

    The Hong Kong Immigration Department can report the case to the embassy or consulate responsible for the province through the Commissioner's Office of China's Foreign Ministry in Hong Kong, in order that suitable assistance can be provided for them.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)

  26. If Hong Kong people meet with some incidents when travelling abroad and need to seek help from the Assistance to Hong Kong Residents Unit, is it necessary for them or the travel agent to pay for the costs (such as transport, accommodation, etc) incurred?

    No.

    (The above information is for reference only. For enquiries, please contact the relevant organisations.)