Updates on Ebola virus disease

For updates on Ebola virus disease, please visit the website of the Centre for Health Protection.

Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Middle East Respiratory Syndrome, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.

Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .

Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them.

Recent decisions by TIC's disciplinary committees

Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.

Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Transport arrangements for inbound tour groups

When providing reception services for tour groups, members should remind tour coach drivers to stay in the lane and avoid illegal parking (Circular C1506). 

Immigration Department's measures to handle violence against guides

Members may refer to Circular C1505 for details of the captioned measures in a letter from the Director of Immigration.

Annual General Meeting and directors' election

This year's AGM and directors' election will be held on 24 November, and the nomination period for the election will be between 25 August and 24 September (Circular C1504).

Refund of membership subscription for 2013/14

Members will be refunded their membership subscription for 2013/14 (Circular C1503).

Talk on Prevention of Credit Card Fraud

Members interested in the captioned event to be held on 27 August should register by 15 August (Circular C1502).

Invitation to sky100 "Sky-high Summer Wonderland" Open Day

Members interested in visiting sky100 "Sky-high Summer Wonderland" during 19-21 August should register by 13 August (Circular C1501).

Notes for visits to temples

Members must avoid causing traffic congestion and keep the environment clean when arranging visits to temples for tour groups (Circular C1500). 

Directive No. 219

The recommended service fees are revised and a new fee is introduced (Directive No. 219).

Macau International Travel (Industry) Expo

Members interested in the captioned event to be held from 21 to 23 November should register by 20 September (Circular C1499).

E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

Student helpers available to receive cruise visitors

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

SME Funding Schemes

Members may go to the SME Funding Scheme’s website for details about the Schemes.

Benefits for tourist guides

Immigration Department's measures to handle violence against guides...

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...


Go to FAQs

Immigration Department's measures to handle violence against guides

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.

Tourist guides must not ask others to receive inbound tours

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).

Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).

Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

Exemption arrangements for Continuing Professional Development Scheme

Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

(**People who wish to obtain the Tour Escort Pass must take the Certificate Course for Outbound Tour Escorts organised by the TIC.)

What should I do if I need to frank a receipt but the franking machine has broken down?
What does "separate and independent premises" mean? Can I take part of the area of our Group's premises to operate our travel agent business?
If the accompanying people included in a passport (i.e. the children) do not leave Hong Kong, can the passport holder (i.e. the adult) do so? Does he/she need to go through any special formalities?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2014-9-19