|Special arrangements for making enquiries and complaints|
In view of the Covid-19 outbreak in Hong Kong, those who wish to make enquiries or complaints with our Inbound or Consumer Relations Departments are advised to do so by sending an email or leaving a message in the voicemail, rather than paying a visit to the TIC in person.
|Travel Agents and Practitioners Support Scheme|
Eligible travel agents will be provided with a subsidy from HK$20,000 to HK$200,000, and eligible staff of travel agents and eligible freelance tourist guides and tour escorts whose main occupations are tourist guides and tour escorts will be provided with a monthly subsidy of HK$5,000 for six months (Circular C1879). Please click here for details of the subsidy for eligible freelance tourist guides and tour escorts whose main occupations are tourist guides and tour escorts.
|Green Lifestyle Local Tour Incentive Scheme|
The Government has launched the Green Lifestyle Local Tour Incentive Scheme and each eligible travel agent is entitled to a cash incentive of HK$50,000 at most. The application period now lasts until 15 January 2021. Please click here for the details and here for the “List of travel agents organising green lifestyle local tours”.
|Travel Agents Incentive Scheme|
The Government has enhanced the Travel Agents Incentive Scheme to pay each eligible travel agent HK$120,000 cash incentive at most. The application period now lasts until 15 January 2021. Please click here for the details.
|Waiver of the registration fee for mainland inbound tours extended for six months|
The waiver of the registration fee for tour confirmation agreements for mainland inbound tours is extended for six months until 31 October 2020 (Circular C1883).
|Licences of Eastrip Travel and Net Travel revoked|
The licences of the captioned agents were revoked today and the affected travellers could refer to the latest news for the TIC's advice.
|The Voice of TIC to cease publication |
The Voice will cease publication after its latest March issue. The content of its different columns can mostly be found at the websites of the TIC and HKTB (Circular C1882).
|Appeal to members to help freelance guides and escorts to apply for subsidy under Anti-epidemic Fund|
The TIC urges members to complete Form B2 for freelance guides and escorts in order that they can apply for the above subsidy (Circular C1880).
|The Voice of TIC is released |
Please read the “Cover Story” of the latest issue of The Voice to know the difficulties facing the travel industry and the way out.
|Dedicated Email System for Tours from Shenzhen to Hong Kong|
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).
Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.
|Relief measures for the trade from different parties|
For the temporary relief measures from banks, please click here; for the funding schemes and support offered by the Government and related organisations for members, please click here.
The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).
| Student helpers available to receive cruise visitors and offer assistance in MICE events|
Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).
|E-learning platform for tourism service industry|
Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.
The HKTB announces new appointments in different strategic markets. Please click here for details.