|Special arrangements for making enquiries and complaints|
In view of the Covid-19 outbreak in Hong Kong, those who wish to make enquiries or complaints with our Inbound or Consumer Relations Departments are advised to do so by sending an email or leaving a message in the voicemail, rather than paying a visit to the TIC in person. Moreover, counter services are suspended on Saturdays until further notice.
|Travel Industry Additional Support Scheme|
Please click here for details of the Travel Industry Additional Support Scheme accounced in the Policy Address.
|Conditional exemption for licensed travel agents to organise local group tours|
The Government announced on 20 October 2020 that conditional exemption has been granted to licensed travel agents to organise local group tours of not more than 30 persons including working staff accompanying the local group tours, with effect from 23 October; please click here for details of the exemption and here for the list of travel agents having been granted the conditional exemption and itineraries of local group tours having been registered.
|Green Lifestyle Local Tour Incentive Scheme|
Under the Green Lifestyle Local Tour Incentive Scheme, each eligible travel agent is entitled to cash incentives of HK$200,000 at most. The application period now lasts until 10 March 2021(Circular C1915). Please click here for the details and here for the “List of travel agents organising green lifestyle local tours” to know more about those travel agents intending to organise green lifestyle local tours
|Travel Agents Incentive Scheme|
Under the Travel Agents Incentive Scheme, each eligible travel agent is entitled to cash incentives of HK$120,000 at most. The application period now lasts until 15 April 2021(Circular C1915). Please click here for the details.
|Anti-epidemic Fund 3.0|
Please click here for details of support measures for the travel industry under the Anti-epidemic Fund 3.0.
|Strict compliance with anti-epidemic undertakings when organising local group tours under conditional exemption |
Members must comply with all the undertakings of the “Anti-epidemic Undertakings for Local Group Tours” (Circular C1914).
|Dedicated Email System for Tours from Shenzhen to Hong Kong|
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).
Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.
|Newly elected directors|
Four directors were automatically elected at the Annual General Meeting held this afternoon (“Latest News”).
|Annual Report 2019/2020 |
The Annual Report 2019/2020 of the TIC has online version only and is released today ( “Annual Report”).
|Local group tours also eligible for tour coach permits to access High Island Reservoir East Dam|
The captioned measure will be piloted for three months from 1 November 2020 (Circular C1912).
|Points to note when organising local group tours under conditional exemption|
Members should consider including different designated green spots in their itineraries and arranging tour groups to assemble at different times and places when organising local tours under the conditional exemption (Circular C1909).
|Members may share premises now|
Some of the requirements for premises are relaxed. Please refer to Circular C1903 and Directive No. 249 for details.
|Temporary extension of time limit for levy refund applications|
The time limit for levy refund applications is extended from one year to two years (Circular C1900).
|Extension of the validity of the Tourist Guide Pass and the two-year period for renewal of the Tourist Guide Pass|
The validity of those TGPs and those two-year periods for renewal of TGPs which have expired or are due to expire during the period from 1 January to 30 November 2020 is extended until 31 December 2020 (Circular C1895).
|Relief measures for the trade from different parties|
For the temporary relief measures from banks, please click here; for the funding schemes and support offered by the Government and related organisations for members, please click here.
The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).
| Student helpers available to receive cruise visitors and offer assistance in MICE events|
Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).
|E-learning platform for tourism service industry|
Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.
The HKTB announces new appointments in different strategic markets. Please click here for details.