Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.

List of operators and intending operators of study tours

Schools or organisations intending to appoint travel agents to organise study tours on their behalf can refer to the “List of operators and intending operators of study tours” and contact the travel agents directly.

Communicable diseases and travel health advice

For updates on measles cases in Okinawa, Japan and Taiwan, please click here for details.

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website and the Travel Health Bulletin.

Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .

Recent decisions by TIC's disciplinary committees

Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

Advance activation of overseas cash withdrawal function

Outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Practical Workshop for Travel Consultants

The captioned workshop, which is eligible for subsidies under the Travel Industry Training Fund and will commence in June, is now open for enrolment (Circular C1730).

Renew membership by end of May (2nd Reminder)

Members that have not renewed their membership must do so by 31 May, or their membership will terminate on 1 July (Circular C1729).

Official launch of E-levy System

Members need to apply for an administrator account to use the captioned system to be launched on 1 June (Circular C1728).

European Union’s General Data Protection Regulation

The captioned regulation will come into effect on 25 May (Circular C1727).

Dedicated Email System for Tours from Shenzhen to Hong Kong

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Renting the TIC’s airport service counter

Members interested in renting the airport service counter should return the reply slip to the TIC by 25 May (Circular C1724).

ITE Hong Kong and ITE MICE

Members are invited to attend the 32nd International Travel Expo Hong Kong and the 13th MICE Travel Expo to be held on 14-17 June (Circular C1723).

Directive No. 234

The captioned directive is about levy-related rules, and will supersede Directive Nos. 16, 18, 34 and 59 (Directive No. 234).

The Voice of TIC is released

Travel industry memebrs will benefit from the Travel Industry Training Fund  (“Cover Story”).

Award Scheme for Learning Experiences

The application deadline for the captioned award scheme under the Qualifications Framework is 25 May (Circular C1714).

Travellers must be issued with franked receipts

Members must immediately issue receipts with levy stamps to customers after receiving the outbound fares of package tours or travel packages (Circular C1715).

Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

Benefits for tourist guides

Continuing Professional Development (CPD) for tourist guides...

Geopark Guide Accreditation System

Tour Escorts

Security Bureau's mobile app "Safeguard HK" is launched.

Latest information on courses for tour escorts:

Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

Handy Tips for Tour Escorts

The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.

Are there any ways to obtain the Tourist Guide Pass apart from taking the In-service Tour Guide Training Course?
Must the director / shareholder of a travel agent be a Hong Kong citizen?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2018-5-25