The Chairmen of the TIC and the eight Assoiciation Members have met with the Secretary for Commerce and Economic Development to urge the Government to roll out a new round of relief measures to help the industry (Circular C1878).

The draft minutes of the 32nd Annual General Meeting held on 28 November 2019 are enclosed with Circular C1877.

The Government has enhanced the Travel Agents Incentive Scheme to pay each eligible travel agent HK$120,000 cash incentive at most. The application period now lasts until 15 January 2021. Please click here for the details.

The Government has launched the Green Lifestyle Local Tour Incentive Scheme and each eligible travel agent is entitled to a cash incentive of HK$50,000 at most. The application period now lasts until 15 January 2021. Please click here for the details and here for the “List of travel agents organising green lifestyle local tours”.

TIC Chairman writes to the Secretary for Commerce and Economic Development to urges the authorities to help the industry (Circular C1873).

In view of the impact of the novel coronavirus on the economy, several banks have introduced relief measures to alleviate business owners their financial pressure. Please click here for details.

Certain organisations have set up foundations or introduced relief measures for people and businesses in need in the wake of the coronavirus outbreak. See details here.

A list of funding schemes and support offered by the Government and related organisations for members. For details, please refer to the List of Funding Schemes and relief measures for the industry.

In view of the outbreak of the novel coronavirus in Hong Kong, those who wish to make enquiries or complaints with our Inbound or Consumer Relations Departments are advised to do so by sending an email or leaving a message in the voicemail, rather than paying a visit to the TIC in person. Moreover, counter services are suspended on Saturdays until further notice.

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.

The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.