Full implementation of the plastic shopping bag charging

The captioned scheme will come into effect on 1 April 2015. Please click here for details.

Updates on Middle East Respiratory Syndrome

For updates on Middle East Respiratory Syndrome, please visit the website of the Centre for Health Protection.

Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.

Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .

Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them.

Recent decisions by TIC's disciplinary committees

Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.

Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Results of directors' election

The results of the directors' election held today are just announced (“Latest News”).

Membership Directory 2014/2015

A copy of the Membership Directory 2015/2016 is enclosed with Circular C1558.

Directive No. 225

The rules governing the refund protection scheme for inbound group visitors are tightened, and registered shops need to sign a new undertaking (Directive No.225).

Annual Report 2014/2015

The Annual Report 2014/2015 of the TIC is released today (Circular C1557 / “Annual Report”).

Dedicated Email System for Tours from Shenzhen to Hong Kong

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Chairman reports on a case of a mainland tourist who died in Hong Kong

Please click here for the Chairman's letter to all members (in Chinese only), which reports on the unfortunate death of a mainland tourist during his trip in Hong Kong.

Notice of AGM and audited accounts

This year's Annual General Meeting is scheduled for 24 November. Members may refer to Circular C1556 for the notice and audited accounts.

Candidates for director election

Members may refer to Circular C1555 for the candidates standing for the coming director election.

Meal arrangements of outbound package tours and concessions offered by service providers

The captioned meal arrangements and concessions should be clearly stated in the itinerary and the tour information (Circular C1554).

E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

Benefits for tourist guides

Immigration Department's measures to handle violence against guides...

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...


Go to FAQs

Immigration Department's measures to handle violence against guides

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.

Tourist guides must not ask others to receive inbound tours

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).

Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).

Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

Exemption arrangements for Continuing Professional Development Scheme

Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

What are the procedures for holders of Chinese travel documents who wish to enter Hong Kong or Macau?
I want to renew my Tour Escort Pass. Do I need to take the examination again?
I am not directly involved in the complaint case. Can I lodge a complaint?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2015-11-24