Recent decisions by TIC's disciplinary committees


Latest updates on human swine flu

For latest news about human swine flu, please see the website of the Centre for Health Protection .


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Latest traffic conditions

Snapshots and live webcast of traffic conditions are available at the Transport Department's website .


Hong Kong Travellers' Health Service

Travellers wishing to learn about latest news on health advice may go to the Hong Kong Travellers' Health Service website launched by the Port Health Office.


Visa-free Access for HKSAR Passports

Travellers may visit the website of the Immigration Department for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


Cardboard stand for new levy rate
2009-7-3

A cardboard stand to promote the 0.15% new levy rate is enclosed with Circular C1199 .


Outbound levy rate soon to be reduced to 0.15%
2009-6-29

The outbound package tour levy rate will be reduced from 0.3% to 0.15% starting from 3 July 2009 (Circular C1198 ).


Human swine influenza situation in Hong Kong
2009-6-26

The Tourism Commission gives out information on the local human swine flu situation and stresses that travel and business activities are as usual in Hong Kong (Circular C1197 ).


Sticker against commission cuts by Air France and KLM
2009-6-22

A sticker urging members to stop providing services for Air France and KLM is enclosed with Circular C1196 .


2009 East Asian Games Briefing for TIC Members
2009-6-12

Members that are interested in the captioned briefing to be held on 30 June should register by 23 June (Circular C1195 ).


Seminar on “Surf the tide – Go Customer Centric”
2009-6-12

Members that are interested in the captioned seminar on Customer Relationship Management to be held on 10 July should register by 2 July (Circular C1194 ).


Questionnaire on computerisation level of travel agents
2009-6-5

Members are requested to complete and return the captioned questionnaire to the consultancy by 22 June (Circular C1193 ).


TIC's requests for relief measures accepted by government
2009-5-27

Thanks to the TIC’s repeated requests, the Government has announced relief measures for the industry (Circular C1192 ).


Government promises to help travel industry
2009-5-23


TIC representatives met Secretary for Commerce and Economic Development Mrs Rita Lau and Tourism Commissioner Ms Margaret Fong this morning, to request governemnt assistance for the travel industry again. Mrs Lau promised a favourable reply will be announced within the next week (Circular C1191 ).


Benefits for tourist guides

Exemption arrangements for Continuing Professional Development Scheme
2009-6-16

Tour Escorts
Tour Escort Courses open for applications...
 
FAQs
Go to FAQs


Exemption arrangements for Continuing Professional Development Scheme
2009-6-16

Non-English-and-Chinese-Speaking tourist guides can be temporarily exempted from the Continuing Professional Development Scheme for Tourist Guides .


Revised conditions for Waiver Programme for English-Speaking Tourist Guides
2009-6-11

The conditions for the captioned Waiver Programme have been revised (“ Latest News ”).


Complimentary Hong Kong Disneyland Tourist Guide Pass
2009-6-3

Tourist Guide Pass holders may now enjoy an offer of a complimentary Hong Kong Disneyland Tourist Guide Pass (“ Latest News ”).


CPD seminar open for enrolment
2009-4-30

Tourist guides who are going to renew their Tourist Guide Pass for the second time may now enrol on a specialised seminar to be held by the TIC. For details, please see the " Continuing Professional Development " section.


Two sets of guidelines concerning tourist guides revised recently
2009-4-1

The TIC has recently revised the guidelines on the handling of Tourist Guide Pass applications or renewal applications which require special deliberation , and the guidelines on the handling of cases involving tourist guides suspected of violating the Code of Conduct for Tourist Guides .


Apply now for Ngong Ping 360 Tour Guide Pass
2009-3-2

Holders of valid Tourist Guide Passes issued by the TIC may now apply for the Ngong Ping 360 Tour Guide Pass (" Latest News ").


Customer services and effective communication skills course open for applications now
2009-2-18

Tourist guides who are planning to renew their Passes for the second time may now apply for the above course in order to fulfil the requirements set out in item 3 of the Continuing Professional Development Scheme for Tourist Guides.


In-service English-speaking guides may also get accredited
2009-1-2

In-service English-speaking tourist guides may also obtain the Tourist Guide Pass through a waiver programme (" Waiver Programme for English-Speaking Tourist Guides ").


Revised photograph requirement for Tourist Guide Pass
2008-9-19

From now on, photos with a white background are accepted for first-time or renewal applications for the Tourist Guide Pass (" Latest News ").


Renewal of Tourist Guide Pass
2008-4-18

If Pass holders renew their Pass more than two years after the expiry date, they must fulfil all requirements under the CPD Scheme and pass a designated road test. When they renew their Pass for the second time, they must also meet all CPD requirements.


Tour Escort Courses open for applications
2009-6-2

The Certificate Courses for Outbound Tour Escorts to be held from September to December 2009 are now open for applications until 30 June. Please see Course Information for details.

(**People who wish to obtain the Tour Escort Pass must take the Certificate Course for Outbound Tour Escorts organised by the TIC.)


Guidelines concerning tour escorts revised recently
2009-4-1

The TIC has recently revised the guidelines on the handling of Tour Escort Pass applications or renewal applications which require special deliberation .


An open letter to tour escorts
2009-2-19

The TIC has issued an open letter to tour escorts and travel agents, appealing for a sound solution to their dispute over escorts' statutory entitlements.


Revised photograph requirement for Tour Escort Pass
2008-9-19

From now on, photos with a white background are accepted for first-time or renewal applications for the Tour Escort Pass (" Latest News ").


If a wholesale travel agent closes down, what can be done by the retail travel agent in order to ensure that the outbound travellers are protected by the Travel Industry Compensation Fund (TICF)?
How long does it take to renew my Escort Pass? If I cannot collect my Pass in person, can I ask someone else to collect it for me?
Suppose a visitor asks a registered shop for a refund, and the shop finally reaches a settlement with him/her by offering a replacement of the purchased item. Does the shop violate its refund pledge?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2009-7-3