Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.

Updates on Zika virus infection

For updates on Zika virus infection, please visit the website of the Centre for Health Protection.

Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.

Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .

Recent decisions by TIC's disciplinary committees

Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.

Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Pilot Information Technology Development Matching Fund Scheme for Travel Agents: Business matching for travel agents and IT companies

Members interested in the captioned event to be held on 20 October should register by 7 October (Circular C1600).

Provision of inbound services during National Day holiday period

Members may refer to Circular C1599 for points to note when receiving inbound visitors during the National Day holiday period.

Traffic control measures during National Day holiday period

Members may refer to Circular C1598 for the traffic control measures to be enforced at various attractions during the National Day holiday period.

Travel Knowledge Talks co-organised by TIC and ANTOR (HK)

Members interested in the captioned talks to be held on 13 October should register by 29 September (Circular C1597).

Seychelles Travel Knowledge Talk

Members interested in the captioned talk to be held on 12 October should register by 29 September (Circular C1596).

Members’ Lunch Gathering: Business-School Partnership Programme (BSPP)

Members interested in the captioned event to be held on 7 October should register by 28 September (Circular C1594).

Dedicated Email System for Tours from Shenzhen to Hong Kong

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Annual General Meeting and directors’ election

This year’s AGM and directors’ election will be held on 30 November, and the nomination period for the election will be between 29 August and 28 September (Circular C1593).

Email addresses for handling cancellations of OX flights

Members affected by cancellations of OX flights can contact the airline through specified email addresses (Circular C1589).

The Voice of TIC is released

Please click here to read selected articles of the latest issue of The Voice.

Calculation of the outbound levy

The Travel Industry Compensation Fund Management Board has clarified the calculation of the outbound levy (Circular C1568).

E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

Benefits for tourist guides

Continuing Professional Development (CPD) for tourist guides...

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...


Go to FAQs

Continuing Professional Development (CPD) for tourist guides

Tourist guides may click the following links to browse the information of the CPD activities:

  1. Knowledge on Hong Kong” Workshop / Quiz
  2. Seminars on professional ethics
  3. Self-selected courses

Immigration Department's measures to handle violence against guides

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.

Tourist guides must not ask others to receive inbound tours

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).

Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).

Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

If a customer joins a package tour, which is to depart from Hong Kong, at the Macao branch office of a Hong Kong travel agent, should the receipt be franked?
What are the entry requirements for the Pre-service Tourist Guide Training Course? Which institutes are organising the Course?
Our tourist guide has taken us to some shops designated by our travel agent. Can we request a refund if we are not satisfied with our purchases?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2016-9-29