|Dedicated Email System for Tours from Shenzhen to Hong Kong|
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).
|Pilot Information Technology Development Matching Fund Scheme for Travel Agents: Third-round Applications|
The deadline for the third-round applications is 30 April (Circular C1636).
|Travel Knowledge Talks co-organised by TIC and ANTOR (HK)|
Members interested in the captioned talks on the USA and Spain to be held on 25 April should register by 11 April (Circular C1635).
|Directive No. 230|
Control on advertisement of package tours is relaxed (Directive No. 230).
|Directive No. 141|
Directive No. 141 is rescinded (Circular C1634).
|Airlines’ Agency Debit Memo issuance policies|
Members are reminded of the ADM policies of two airlines (Circular C1633).
|Safety of outbound travellers|
Members should take appropriate measures to protect the safety of outbound travellers and reduce risks (Circular C1630).
|Hong Kong food trucks in operation|
Sixteen food trucks have commenced business at eight tourist attractions. Members may take their tour groups to patronise those food trucks to taste their signature dishes (“Latest News”).
|Beware of forged Tour Escort Passes and Tourist Guide Passes|
Before assigning tour escorts or tourist guides, members should verify their Tour Escort Passes or Tourist Guide Passes (Circular C1621).
|Members not allowed to void air tickets unilaterally|
According to Directive No. 157, both retail agents of air tickets and ticket consolidators are not allowed to void any air tickets which have been issued to travellers (Circular C1612).
|E-learning platform for tourism service industry|
Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.
| Student helpers available to receive cruise visitors and offer assistance in MICE events|
Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).