Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.

Updates on Zika virus infection

For updates on Zika virus infection, please visit the website of the Centre for Health Protection.

Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.

Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .

Recent decisions by TIC's disciplinary committees

Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.

Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Dedicated Email System for Tours from Shenzhen to Hong Kong

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Recruitment Day for Travel Agents

Members interested in the captioned event to be held on 13 August should register and pay a deposit by 4 July (Circular C1586).

Renew membership by end of May (2nd Reminder)

Members that have not renewed their membership must do so by 31 May, or their membership will terminate on 1 July (Circular C1584).

Collection of charges for third parties and concessions offered by service providers

Members should clearly notify consumers of the details of charges collected for third parties and concessions offered by service providers (Circular C1580).

The Voice of TIC is released

Please click here to read selected articles of the latest issue of The Voice.

Calculation of the outbound levy

The Travel Industry Compensation Fund Management Board has clarified the calculation of the outbound levy (Circular C1568).

Financial Secretary proposes matching subsidy for travel agents

The TIC welcomes the Budget’s proposal to provide matching subsidy for travel agents to further develop their business via IT applications (“Latest News”). 

Draft minutes of Annual General Meeting

The draft minutes of the 28th Annual General Meeting held on 24 November 2015 are enclosed with Circular C1567.

Job posting service of SHTM of PolyU

Members may refer to Circular C1566 for the details of the captioned job posting service.

Red Lists of “Quality and Honest Hong Kong Tours”

The Red Lists of Guangzhou’s and Hong Kong’s travel agents for “Quality and Honest Hong Kong Tours” are just announced (see “Latest News” for details). Contact information of the travel agents on the Red Lists is available at “News for Members”.

Poster for “Travel Insurance”

The captioned poster is enclosed with Circular C1559.

Directive No. 227

Members shall sign contracts with mainland China's authorised tour operators, and submit the contracts to the TIC within two working days upon request (Directive No. 227).

Result of Chairman election

The result of the Chairman election held today is just announced (“Latest News”).

Membership Directory 2014/2015

A copy of the Membership Directory 2015/2016 is enclosed with Circular C1558.

Directive No. 225

The rules governing the refund protection scheme for inbound group visitors are tightened, and registered shops need to sign a new undertaking (Directive No.225).

E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

Benefits for tourist guides

Continuing Professional Development (CPD) for tourist guides...

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...


Go to FAQs

Continuing Professional Development (CPD) for tourist guides

Tourist guides may click the following links to browse the information of the CPD activities:

  1. Knowledge on Hong Kong” Workshop / Quiz
  2. Seminars on professional ethics
  3. Self-selected courses

Immigration Department's measures to handle violence against guides

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.

Tourist guides must not ask others to receive inbound tours

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).

Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).

Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

How does the TIC handle general complaint cases?
I have just completed Form 5 and want to become a tourist guide. How can I obtain a Tourist Guide Pass?
I want to renew my Tour Escort Pass. Do I need to take the examination again?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2016-6-24