New regulation on export of milk powder (with effect from 1 March 2013)
2013-3-11

Please click here for details.


Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.


Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them.


Recent decisions by TIC's disciplinary committees


Radiation monitoring by Hong Kong Observatory

Travellers may browse the Hong Kong Observatory's special webpage  to learn more about radiation monitoring, assessment and protection.


Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Hong Kong Travellers' Health Service

Travellers wishing to learn about latest news on health advice may go to the Hong Kong Travellers' Health Service website launched by the Port Health Office.


Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


Members’ Lunch Gathering full
2013-6-18

The Members’ Lunch Gathering to be held on 25 June is full. Members’ support for the event is highly appreciated.


Briefing on Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012 full
2013-6-17

The captioned briefing to be held on 21 June is full. Members’ support for the event is highly appreciated.


Members’ Lunch Gathering: Hong Kong Geopark
2013-6-14

Members interested in the captioned event to be held on 25 June should register by 21 June (Circular C1440).


BSP weekly reporting and remittance (Reminder)
2013-6-7

Members may refer to C1439 for the schedule for implementing weekly reporting and remittance of the Billing and Settlement Plan.


Briefing on Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012
2013-5-31

Members interested in the captioned event, which targets their frontline staff and is scheduled for 21 June, should register by 17 June (Circular C1438).


Clear and accurate advertisements for outbound tours
2013-5-31

Members should ensure that their advertisements are clear and accurate (Circular C1437).


Renew membership by end of May (2nd Reminder)
2013-5-27

Members that have not renewed their membership must do so by 31 May, or their membership will terminate on 1 July (Circular C1436).


Directive No. 213
2013-5-16

The captioned directive is about self-pay activities of outbound package tours, and will supersede Directive No. 90 (Directive No. 213).


Renew membership by end of May
2013-5-16

Members that have not yet renewed their membership must do so by 31 May (Circular C1435).


ITE Hong Kong
2013-5-16

Members are invited to attend the 27th International Travel Expo Hong Kong to be held on 13-16 June (Circular C1434).


Seminar on Tourism Quality Supervision in Guangdong and Hong Kong
2013-5-7

Members interested in the captioned event to be held on 22 May should register by 16 May (Circular C1433).


Student helpers available to receive cruise visitors

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


SME Funding Schemes

Members may go to the SME Funding Scheme’s website for details about the Schemes.


Benefits for tourist guides

Tourist guides must not ask others to receive inbound tours...
2011-7-8

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...



FAQs

Go to FAQs


Tourist guides must not ask others to receive inbound tours
2011-7-8

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).


Tourist guides must not directly arrange inbound reception services
2011-5-27

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).


Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)
2011-5-27

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).


Demerit system for tour guides
2011-1-28

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).


Tour guides must never force visitors to stay in shops
2010-5-28

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).


Exemption arrangements for Continuing Professional Development Scheme
2009-6-16


Latest information on courses for tour escorts
2012-10-18

The Certificate Courses for Outbound Tour Escorts to be held during the following periods are now open for enrolment:

(**People who wish to obtain the Tour Escort Pass must take the Certificate Course for Outbound Tour Escorts organised by the TIC.)


Radiation monitoring by Hong Kong Observatory
2011-4-4

Please browse the Hong Kong Observatory's special webpage to learn more about radiation monitoring, assessment and protection.


Ex-gratia payment for outbound travellers increased to $300,000
2011-3-18

The ex-gratia payments under the Package Tour Accident Contingency Fund Scheme has been increased (“ Latest News ”).


According to the Refund Protection Scheme (Registered Shops) for Inbound Tour Group Shoppers, is it true that visitors must return their purchases to the registered shops within 14 days after purchase in order to enjoy the full refund guarantee?
Can I be exempted from the First Aid Talk of Part III of the Certificate Course for Outbound Tour Escorts if I already have a recognised first aid certificate? If yes, can I be refunded the course fee for the First Aid Talk?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2013-6-18