Full implementation of the plastic shopping bag charging

The captioned scheme will come into effect on 1 April 2015. Please click here for details.


Updates on Middle East Respiratory Syndrome

For updates on Middle East Respiratory Syndrome, please visit the website of the Centre for Health Protection.


Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.


Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .


Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them.


Recent decisions by TIC's disciplinary committees


Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.


Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.


Dedicated Email System for Tours from Shenzhen to Hong Kong
2015-8-21

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).


Remind visitors to be always aware of road safety
2015-8-21

Members should remind visitors to observe traffic rules and tour coach drivers to avoid illegal parking (Circular C1548).


Second “Recruitment Day for Travel Agents” Poster
2015-8-14

The captioned poster is enclosed with Circular C1547.


Annual General Meeting and directors' election
2015-8-14

This year's AGM and directors' election will be held on 24 November, and the nomination period for the election is between 24 August and 23 September (Circular C1546).


Delegations to Guangdong Province
2015-8-11

Members interested in joining the two Guangdong delegations to be organised by the TIC should register by 24 August (Circular C1545).


List of travel agents participating in “Recruitment Day for Travel Agents” to be held on 19 September
2015-8-3

Please click here for the captioned list.


Use of phrases like “of the same rating” in information on accommodation
2015-7-31

Only when places of accommodation are of the same rating should phrases like "of the same rating" be used together with their names in information on accommodation (Circular C1544).


Second “Recruitment Day for Travel Agents”
2015-7-3

Members interested in the captioned event to be held on 19 September should register by 17 July (Circular C1542).


E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.


Student helpers available to receive cruise visitors

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.


Benefits for tourist guides

Immigration Department's measures to handle violence against guides...
2014-9-19

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...



FAQs

Go to FAQs


Immigration Department's measures to handle violence against guides
2014-9-19

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.


Tourist guides must not ask others to receive inbound tours
2011-7-8

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).


Tourist guides must not directly arrange inbound reception services
2011-5-27

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).


Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)
2011-5-27

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).


Demerit system for tour guides
2011-1-28

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).


Tour guides must never force visitors to stay in shops
2010-5-28

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).


Exemption arrangements for Continuing Professional Development Scheme
2009-6-16


Latest information on courses for tour escorts
2014-10-25

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

(**People who wish to obtain the Tour Escort Pass must take the Certificate Course for Outbound Tour Escorts organised by the TIC.)


Must the director / shareholder of a travel agent be a Hong Kong citizen?
Can I be exempted from the First Aid Talk of Part III of the Certificate Course for Outbound Tour Escorts if I already have a recognised first aid certificate? If yes, can I be refunded the course fee for the First Aid Talk?
I am not directly involved in the complaint case. Can I lodge a complaint?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2015-8-25