Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.


Updates on Zika virus infection

For updates on Zika virus infection, please visit the website of the Centre for Health Protection.


Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website.


Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .


Recent decisions by TIC's disciplinary committees


Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


New regulation on export of milk powder (with effect from 1 March 2013)

Please click here for details.


Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.


Red Lists of “Quality and Honest Hong Kong Tours”
2016-1-28

The Red Lists of Guangzhou’s and Hong Kong’s travel agents for “Quality and Honest Hong Kong Tours” are just announced (see “Latest News” for details). Contact information of the travel agents on the Red Lists is available at “News for Members”.


Provision of inbound services during Lunar New Year holiday period
2016-1-27

Members may refer to Circular C1565 for points to note when receiving inbound visitors during the Lunar New Year holiday period.


Traffic control measures during Lunar New Year holiday period
2016-1-27

Members may refer to Circular C1564 for the traffic control measures to be enforced at various attractions during the Lunar New Year holiday period.


IVE Career Expo 2016
2016-1-27

Members interested in distributing their job vacancy information or using the TIC's booth in the captioned event should submit their forms by 29 February (Circular C1563).


SHTM of PolyU’s Career Days 2016
2016-1-27

Members interested in distributing their job vacancy information or using the TIC's booth at the captioned event should submit their forms by 29 February (Circular C1562).


Dedicated Email System for Tours from Shenzhen to Hong Kong
2016-1-22

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).


The Voice of TIC is released
2015-12-31

Please click here to read selected articles of the latest issue of The Voice.


Poster for “Travel Insurance”
2015-12-18

The captioned poster is enclosed with Circular C1559.


Directive No. 227
2015-12-11

Members shall sign contracts with mainland China's authorised tour operators, and submit the contracts to the TIC within two working days upon request (Directive No. 227).


Directive No. 226
2015-12-11

The notification period for cancelling package tours during Chinese New Year holidays is extended (Directive No. 226).


Result of Chairman election
2015-12-8

The result of the Chairman election held today is just announced (“Latest News”).


Membership Directory 2014/2015
2015-11-23

A copy of the Membership Directory 2015/2016 is enclosed with Circular C1558.


Directive No. 225
2015-11-20

The rules governing the refund protection scheme for inbound group visitors are tightened, and registered shops need to sign a new undertaking (Directive No.225).


E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.


Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.


Benefits for tourist guides

Immigration Department's measures to handle violence against guides...
2014-9-19

Geopark Guide Accreditation System

Tour Escorts

Latest information on courses for tour escorts...



FAQs

Go to FAQs


Immigration Department's measures to handle violence against guides
2014-9-19

The Director of Immigration has written to the TIC on the captioned measures. Tourist guides may refer to the Latest News for details.


Tourist guides must not ask others to receive inbound tours
2011-7-8

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).


Tourist guides must not directly arrange inbound reception services
2011-5-27

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).


Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)
2011-5-27

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).


Demerit system for tour guides
2011-1-28

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).


Tour guides must never force visitors to stay in shops
2010-5-28

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).


Exemption arrangements for Continuing Professional Development Scheme
2009-6-16


Latest information on courses for tour escorts
2015-10-15

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:


How to renew TIC membership?
What kinds of information should I provide when lodging a complaint?
Suppose a group of eight people wish to join a package tour together, is it necessary to list all their names on the receipt?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2016-2-4