Recent decisions by TIC's disciplinary committees


Outbound Travel Alert System

Hong Kong residents planing to travel overseas are advised to browse the Security Bureau's  Outbound Travel Alert webpage .


FAQs from inbound visitors

Please click here for questions frequently asked by inbound visitors.


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Hong Kong Travellers' Health Service

Travellers wishing to learn about latest news on health advice may go to the Hong Kong Travellers' Health Service website launched by the Port Health Office.


Visa-free Access for HKSAR Passports

Travellers may visit the website of the Immigration Department for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


Traffic control measures during Lunar New Year holiday period
2010-2-5

Members may refer to Circular C1241 for the traffic control measures to be enforced at various attractions during the Lunar New Year holiday period.


Provision of inbound services during Lunar New Year holidays
2010-2-5

Members may refer to Circular C1240 for points to note when receiving inbound visitors during Lunar New Year holidays.


Briefing on actions taken by the TIC against Air France’s and KLM’s zero commission plan
2010-1-29

Members that are interested in the captioned briefing to be held on 8 February should register by 4 February (Circular C1239 ).


Online access to agendas and minutes of TIC meetings
2010-1-29

Members may now browse the agendas and minutes of TIC meetings at the TIC website (Circular C1238 ) .


Draft minutes of the 22nd Annual General Meeting
2010-1-15

The draft minutes of the 22nd Annual General Meeting held on 25 November 2009 is enclosed with Circular C1237 .


Some views of TIC new Chairman
2009-12-29

For Mr Michael Wu's views on some matters after becoming TIC Chairman, see Chairman's Corner .


Enhancing integrity management and internal control
2009-12-24

The ICAC has prepared a sample company code of conduct for members to promote good integrity management and internal control practices (Circular C1236 ).


Cancellation of package tours during Chinese New Year
2009-12-18

The TIC has extended the notification period for cancelling package tours during Chinese New Year ( Directive No. 179 ).


Student helpers available to receive cruise visitors

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


SME Funding Schemes

Members may go to the SME Funding Scheme’s website for details about the Schemes.


Benefits for tourist guides

"Knowledge on Hong Kong" Workshop...
2009-10-22

Tour Escorts
Latest information on courses for tour escorts...
 
FAQs
Go to FAQs


"Knowledge on Hong Kong" Workshop
2009-10-22

Tourist guides can now choose to attend the captioned workshop OR the "Knowledge on Hong Kong" Quiz in order to fulfil the requirements of the Continuing Professional Development Scheme. Please click here for the workshop’s organising institutes.


Mainland tour guide and outbound tour escort permits
2009-10-9

Information on how Hong Kong residents can obtain mainland tourist guide and outbound tour escort permits can be downloaded from the “ Latest News ” section.


Only tourist guides appointed by Hong Kong agents can receive inbound visitors
2009-8-21

Hong Kong residents who are directly employed by mainland tour operators to work in Hong Kong as tourist guides may have violated the Travel Agents Ordinance (“ Latest News ”).


CPD seminar open for enrolment
2009-8-17

Tourist guides who are going to renew their Tourist Guide Pass for the second time may now enrol on a specialised seminar to be held by the TIC.


Exemption arrangements for Continuing Professional Development Scheme
2009-6-16


Revised conditions for Waiver Programme for English-Speaking Tourist Guides
2009-6-11


Complimentary Hong Kong Disneyland Tourist Guide Pass
2009-6-3


Apply now for Ngong Ping 360 Tour Guide Pass
2009-3-2


Renewal of Tourist Guide Pass
2008-4-18

If Pass holders renew their Pass more than two years after the expiry date, they must fulfil all requirements under the CPD Scheme and pass a designated road test. When they renew their Pass for the second time, they must also meet all CPD requirements.


Latest information on courses for tour escorts
2009-12-29

Please click here for the latest timetable and details of the Certificate Courses for Outbound Tour Escorts.

(**People who wish to obtain the Tour Escort Pass must take the Certificate Course for Outbound Tour Escorts organised by the TIC.)


Mainland tour guide and outbound tour escort permits
2009-10-9

Information on how Hong Kong residents can obtain mainland tourist guide and outbound tour escort permits can be downloaded from the “ Latest News ” section.


Has the TIC laid down any code of conduct for tourist guides?
Suppose a visitor asks a registered shop for a refund, and the shop is only willing to offer a replacement instead of a refund. Does the shop violate its refund pledge?
What should I do if I need to frank a receipt but the franking machine has broken down?
© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2010-2-8