| Latest situation on Covid-19 infection cases |
The Centre for Health Protection of the Department of Health has set up a dedicated webpage to provide relevant information and health advice on Covid-19 as well as the details of the latest reported cases.
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| | List of Passenger Fuel Surcharges |
The public and travel agents may click the following to view the Passenger Fuel Surcharges collected by airlines:
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| Recent decisions by TIC's disciplinary committees
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| Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)
Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. |
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| Immigration Department's 24-hour helpline
Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868. |
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| Visa-free Access for HKSAR Passports
Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders. |
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|  |  | Change of TIC's office hours
From 2 January 2021, the office hours of the TIC Executive Office will be changed to: Monday to Friday: 9.00 am to 1.00 pm and 2.00 pm to 5.30 pm; Saturday, Sunday and public holidays: closed.
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| Conditional exemption for licensed travel agents to organise local group tours (removed with effect from 2 December 2020)
The Government announced on 20 October 2020 that conditional exemption has been granted to licensed travel agents to organise local group tours of not more than 30 persons including working staff accompanying the local group tours, with effect from 23 October; please click here for details of the exemption and here for the list of travel agents having been granted the conditional exemption and itineraries of local group tours having been registered.
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| Green Lifestyle Local Tour Incentive Scheme
Under the Green Lifestyle Local Tour Incentive Scheme, each eligible travel agent is entitled to cash incentives of HK$200,000 at most. The application period now lasts until 10 March 2021(Circular C1915). Please click here for the details.
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| Travel Agents Incentive Scheme
Under the Travel Agents Incentive Scheme, each eligible travel agent is entitled to cash incentives of HK$120,000 at most. The application period now lasts until 15 April 2021(Circular C1915). Please click here for the details.
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| Invitation to the 2nd round of the “Spend-to-Redeem Free Tour” Programme
2021-2-9
The Hong Kong Tourism Board will launch the second round of the “Spend-to-Redeem Free Tour Programme” and now invites all travel agents with a valid Travel Agent Licence to propose and operate tours for the Programme (Circular C1922).
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| Further extension of the validity of the Tourist Guide Pass and the two-year period for renewal of the Tourist Guide Pass
2020-12-11
The validity of those TGPs and those two-year periods for renewal of TGPs which have expired or are due to expire during the period from 1 January 2020 to 31 May 2021 is further extended until 30 June 2021 (Circular C1918).
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| Dedicated Email System for Tours from Shenzhen to Hong Kong
2020-11-13
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required). Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.
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The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).
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| Demerit system for tour guides
The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”). |
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|  | Latest information on courses for tour escorts
In view of the latest situation of COVID-19, applications for the "Certificate Courses for Outbound Tour Escorts" are not accepted until further notice. We apologise for any inconvenience caused. |
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| Handy Tips for Tour Escorts
The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.
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| Safeguard HK
Security Bureau's mobile app Safeguard HK is launched.
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