|Special arrangements for making enquiries and complaints|
In view of the Covid-19 outbreak in Hong Kong, those who wish to make enquiries or complaints with our Inbound or Consumer Relations Departments are advised to do so by sending an email or leaving a message in the voicemail, rather than paying a visit to the TIC in person. Moreover, counter services are suspended on Saturdays until further notice.
|Green Lifestyle Local Tour Incentive Scheme|
The Government announced on 18 June 2020 further enhancements to the Green Lifestyle Local Tour Incentive Scheme. Each eligible travel agent is entitled to a cash incentive of HK$200,000 at most. The enhancement measures will take effect from 19 June 2020 onwards. Please click here for the details and here for the “List of travel agents organising green lifestyle local tours” to know more about those travel agents intending to organise green lifestyle local tours
|Travel Agents Incentive Scheme|
The Government has enhanced the Travel Agents Incentive Scheme to pay each eligible travel agent HK$120,000 cash incentive at most. The application period now lasts until 15 January 2021. Please click here for the details.
|Members may share premises now|
Some of the requirements for premises are relaxed. Please refer to Circular C1903 and Directive No. 249 for details.
|Call for the trade to participate in the Universal Community Testing Programme|
Members are urged to participate in the Universal Community Testing Programme, and may refer to Circular C1902 (Chinese version only) for details.
|Trade writes to the Chief Executive to call for prompt third-round relief |
The TIC and the trade representatives write to the CE to appeal the Government to launch third-round relief measures (Circular C1901).
|Temporary extension of time limit for levy refund applications|
The time limit for levy refund applications is extended from one year to two years (Circular C1900).
|Trade calls for prompt third-round relief when meeting with SCED|
The TIC and trade representatives met the Secretary for Commerce and Economic
Development to urge the Government to provide prompt assistance (Circular C1899).
|Extension of the validity of the Tourist Guide Pass and the two-year period for renewal of the Tourist Guide Pass|
The validity of those TGPs and those two-year periods for renewal of TGPs which have expired or are due to expire during the period from 1 January to 30 November 2020 is extended until 31 December 2020 (Circular C1895).
|Dedicated Email System for Tours from Shenzhen to Hong Kong|
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).
Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.
|Relief measures for the trade from different parties|
For the temporary relief measures from banks, please click here; for the funding schemes and support offered by the Government and related organisations for members, please click here.
The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).
| Student helpers available to receive cruise visitors and offer assistance in MICE events|
Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).
|E-learning platform for tourism service industry|
Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.
The HKTB announces new appointments in different strategic markets. Please click here for details.