Travel Industry Council of Hong Kong


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Proof of Cancellation Charges
Traveller Information
Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.


Updates on seasonal influenza

For updates on seasonal influenza, please visit the website of the Centre for Health Protection.


Communicable diseases
Travel health advice

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website and the Travel Health Bulletin.


Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .


Recent decisions by TIC's disciplinary committees


Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


Advance activation of overseas cash withdrawal function

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.


Industry Information
Member Agents
Industry Subsidy Scheme

Development Fund for the Travel Industry


Results of directors’ election
2017-11-30

The results of the directors’ election held today are just announced (“Latest News”).


Membership Directory 2017/2018
2017-11-29

A copy of the Membership Directory 2017/2018 is enclosed with Circular C1690.


Dedicated Email System for Tours from Shenzhen to Hong Kong
2017-11-24

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).


Member withdraws appeal from court
2017-11-24

Loyal Profit International Development Limited has withdrawn its appeal from court. Since its licence has expired, its membership has been terminated (Circular C1689).


Annual Report 2016/2017
2017-11-23

The Annual Report 2016/2017 of the TIC is released today (Circular C1688 / “Annual Report”).


Security Bureau’s mobile app: “Safeguard HK”
2017-11-17

Members are advised to encourage their tour escorts to download and use the captioned mobile app. (Circular C1686).


Free services provided by Hong Kong Computer Emergency Response Team Coordination Centre
2017-11-17

Members may refer to Circular C1685 for the details of the captioned services.


Pilot Information Technology Development Matching Fund Scheme for Travel Agents: Fifth-round Applications
2017-11-17

The deadline for fifth-round applications is 31 December (Circular C1684).


Information security risk management
2017-11-10

Members are urged to formulate and regularly review their risk management measures for information security (Circular C1683 ).


Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.


E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.


Tour Escorts
Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:


Handy Tips for Tour Escorts

The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.


Tourist Guides
Tour guides must never force visitors to stay in shops
2010-5-28

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).


Demerit system for tour guides
2011-1-28

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).


Tourist guides must not directly arrange inbound reception services
2011-5-27

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).


Important notes for tourist guides at Shenzhen Bay Port (Hong Kong Port Area)
2011-5-27

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).


Tourist guides must not ask others to receive inbound tours
2011-7-8

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).


Benefits for tourist guides

Continuing Professional Development (CPD) for tourist guides...
2016-4-14

Geopark Guide Accreditation System

Tour Escorts

Security Bureau's mobile app "Safeguard HK" is launched.

Latest information on courses for tour escorts:



Continuing Professional Development (CPD) for tourist guides
2016-4-14

Tourist guides may click the following links to browse the information of the CPD activities:

  1. Knowledge on Hong Kong” Workshop / Quiz
  2. Seminars on professional ethics
  3. Self-selected courses


FAQs
Which institutions' first aid certificates / attendance certificates are recognised by the TIC?
Who are eligible for the APEC Business Travel Card?
How can the franking machine be reloaded?

© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2017-12-13