Travel Industry Council of Hong Kong


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Traveller Information
Protection for inbound visitors

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.


List of members using the e-levy system

The e-levy system has been in full operation since 1 June 2018. Please click here for the updated list of members using the e-levy system.


List of operators and intending operators of study tours

Schools or organisations intending to appoint travel agents to organise study tours on their behalf can refer to the “List of operators and intending operators of study tours” and contact the travel agents directly.


“Donate Blood Before You Travel” campaign launched by the Hong Kong Red Cross

The Hong Kong Red Cross has rolled out the campaign to call on outbound travellers to donate blood before setting out. Please view the promotional video or poster for details.


The Cross-boundary Movement of Physical Currency and Bearer Negotiable Instruments Ordinance

The Cross-boundary Movement of Physical Currency and Bearer Negotiable Instruments Ordinance comes into operation on 16 July 2018. For more information, please visit the website of the Customs and Excise Department.


Communicable diseases and travel health advice

For the latest update and preventive measures of dengue fever, please click here for details (Chinese only).

For updates on communicable diseases such as rubella in Japan, avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website and the Travel Health Bulletin.


Recovering the cost of levy payments from travellers

Members may recover the cost of levy payments from travellers. Please browse the leaflet and Directive No. 235: "Rules for recovering the cost of levy payments from customers" for details.


Guidance for booking cruise products through travel agents

Please browse the Guidance for booking cruise products through travel agents .


Recent decisions by TIC's disciplinary committees


Outbound Travel Alert (OTA) System and Registration of Outbound Travel Information (ROTI)

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 


Immigration Department's 24-hour helpline

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.


Visa-free Access for HKSAR Passports

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.


Industry Information
Member Agents
Practical Workshop for Travel Consultants
2019-4-18

The captioned workshop, which is eligible for subsidies under the Development Fund for the Travel Industry, is now open for enrolment. Please see Circular C1805 for details.


The Voice of TIC is released
2019-4-15

Want to know the differences and similarities between the existing and new regulatory regimes? Please read the “Cover Story” of the latest issue of The Voice.


Survey on what travellers need and consider when purchasing outbound travel services
2019-4-15

The survey report (in Chinese only) has been uploaded to the TIC’s website. Please see Circular C1804 for details.


E-levy System workshops
2019-4-15

The TIC is to organise four more e-levy workshops in May 2019, the application deadline for which is 26 April 2019 (Circular C1803).


Temporary suspension of Peak Tram service from 23 April
2019-4-15

The captioned service will be suspended from 23 April for approximately 2-3 months (Circular C1802).


Dedicated Email System for Tours from Shenzhen to Hong Kong

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).


New requirements for applications for registration of shops in Hunghom and Tokwawan
2019-4-12

Crowd management measures must be submitted for all applications for registration of shops in the captioned areas  (Circular C1801).


Invitation to Appreciation Dinner 2019
2019-4-12

Members that wish to join the Appreciation Dinner to be held on 21 May should register by 25 April (Circular C1800).


Travel Knowledge Talk: Guam
2019-4-4

The captioned talk will be held on 30 April, the registration deadline of which is 23 April 2019 (Circular C1799).


Pilot Information Technology Development Matching Fund Scheme for Travel Agents: Eighth-round Applications
2019-3-29

The deadline for eighth-round applications is 30 April (Circular C1798).


Creating E-levy System administrator accounts for trained members
2019-3-1

To help members switch to the E-levy System before the phasing out of franking machines from 1 July 2019 onwards, the TIC will create an administrator account for trained members (Circular C1791).


Choosing legitimate service providers
2019-2-22

Members are reminded to choose legitimate service providers when making arrangements for travel products or services (Circular C1789).


Student helpers available to receive cruise visitors and offer assistance in MICE events

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).


Schemes for SMEs

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.


E-learning platform for tourism service industry

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.



The HKTB will hold the 2019 Hong Kong Tourism Overview on Tuesday, 26 March 2019. Please register now and click here for details.


Tour Escorts
Latest information on courses for tour escorts

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:


Handy Tips for Tour Escorts

The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.


Tourist Guides
Benefits for tourist guides

Continuing Professional Development (CPD) for tourist guides...
2016-4-14

Geopark Guide Accreditation System

Tour Escorts

Security Bureau's mobile app "Safeguard HK" is launched.

Latest information on courses for tour escorts:



Continuing Professional Development (CPD) for tourist guides
2016-4-14

Tourist guides may click the following links to browse the information of the CPD activities:

  1. Knowledge on Hong Kong” Workshop / Quiz
  2. Seminars on professional ethics
  3. Self-selected courses


Tourist guides must not directly arrange inbound reception services

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).


Demerit system for tour guides

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).


Tour guides must never force visitors to stay in shops

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).


FAQs
Are there any ways to obtain the Tourist Guide Pass apart from taking the In-service Tour Guide Training Course?
What are the procedures for renewing my Escort Pass? How much is the renewal fee?
If a customer joins a package tour, which is to depart from Hong Kong, at the Macao branch office of a Hong Kong travel agent, should the receipt be franked?

© 2005 Travel Industry Council of Hong Kong. All rights reserved.
Last Updated: 2019-4-18