Travel Industry Council of Hong Kong

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.

Schools or organisations intending to appoint travel agents to organise study tours on their behalf can refer to the “List of operators and intending operators of study tours” and contact the travel agents directly.

For updates on seasonal influenza, please visit the website of the Centre for Health Protection.

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website and the Travel Health Bulletin.

Please browse the Guidance for booking cruise products through travel agents .

• Cases of Travel Agent Violations
• Revocations / Suspensions of Tourist Guide Passes
• Revocations / Suspensions of Tour Escort Passes
• Demerit Records of Registered Shops
• Suspensions / Revocations of Registered Shops

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

From 1 March 2013, outbound travellers are required to activate the overseas cash withdrawal function for their ATM cards and credit cards. Please click here for details.

Members may refer to Circular C1708 for the captioned information provided by the Privacy Commissioner for Personal Data and the Hong Kong Police.

The captioned refurbishment works will commence in March 2018. Please refer to Circular C1711 for details.

Members must immediately issue receipts with levy stamps to customers after receiving the outbound fares of package tours or travel packages (Circular C1715).

Members interested in the captioned briefing to be held on 27 April should register by 20 April (Circular C1716).

The application deadline for the captioned award scheme under the Qualifications Framework is 25 May (Circular C1714).

Travel industry memebrs will benefit from the Travel Industry Training Fund  (“Cover Story”).

The captioned directive is about levy-related rules, and will supersede Directive Nos. 16, 18, 34 and 59 (Directive No. 234).

Members that wish to join the Appreciation Dinner to be held on 24 May should register by 25 April (Circular C1717).

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

The captioned training, which will be held on 10 May, is now open for enrolment (Circular C1719).

Members interested in the captioned events to be held on 15 May should register by 4 May (Circular C1718).

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

• 2018

The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

Tourist guides must have a Closed Area Permit in order to enter and stay at the Hong Kong Port Area of the Shenzhen Bay Port (“ Latest News ”).

Tourist guides must not allow others to assist them in receiving mainland inbound tours or to receive the tours in their stead (“ Latest News ”).

Continuing Professional Development (CPD) for tourist guides...
2016-4-14

Geopark Guide Accreditation System
Details of the Geopark Guide Accreditation System A2G Directory
	Tour Escorts
	Security Bureau's mobile app "Safeguard HK" is launched. Latest information on courses for tour escorts: 2018

Tourist guides may click the following links to browse the information of the CPD activities:

1. “Knowledge on Hong Kong” Workshop / Quiz
2. Seminars on professional ethics
3. Self-selected courses