Travel Industry Council of Hong Kong

Inbound visitors may browse the “ Advice for Travellers ” and the “ FAQs ” sections to learn about the protection for them. They may also browse the "List of Registered Shops" and “Shops whose Registration has been Cancelled”.

The e-levy system has been in full operation since 1 June 2018. Please click here for the updated list of members using the e-levy system.

Schools or organisations intending to appoint travel agents to organise study tours on their behalf can refer to the “List of operators and intending operators of study tours” and contact the travel agents directly.

The Cross-boundary Movement of Physical Currency and Bearer Negotiable Instruments Ordinance comes into operation on 16 July 2018. For more information, please visit the website of the Customs and Excise Department.

For updates on measles cases in Okinawa, Japan and Taiwan, please click here for details.

For updates on communicable diseases such as avian influenza and Ebola virus disease, please visit the Centre for Health Protection website.

Travellers wishing to learn about latest news on health advice, please visit the Hong Kong Travellers' Health Service website and the Travel Health Bulletin.

Members may recover the cost of levy payments from travellers. Please browse the leaflet and Directive No. 235: "Rules for recovering the cost of levy payments from customers" for details.

Please browse the Guidance for booking cruise products through travel agents .

• Cases of Travel Agent Violations
• Revocations / Suspensions of Tourist Guide Passes
• Revocations / Suspensions of Tour Escort Passes
• Demerit Records of Registered Shops
• Suspensions / Revocations of Registered Shops

Hong Kong residents planning to travel overseas are advised to browse the Security Bureau's OTA webpage and use the Hong Kong Immigration Department’s ROTI service to receive OTA updates and related information from the Government. 

Hong Kong residents who need help when they are outside the city may call the 24-hour hotline of the Immigration Department's Assistance to Hong Kong Residents Unit on (852)1868.

Travellers may visit the GovHK website for an updated list of countries/territories which have granted visa-free access to HKSAR passport holders.

The captioned directive is about levy-related rules, and will supersede Directive Nos. 16, 18, 34 and 59 (Directive No. 234).

Members need to apply for an administrator account to use the captioned system to be launched on 1 June (Circular C1728).

The captioned poster is enclosed with Circular C1734.

The captioned course, which is eligible for subsidies under the Development Fund for the Travel Industry and will commence on 2 September, is now open for enrolment (Circular C1732).

The travel industry must safeguard customers’ personal data (“Cover Story”).

Members may recover the cost of levy payments from customers. Please refer to Circular C1742 and Directive No. 235 for details.

The deadline for sixth-round applications is 31 August (Circular C1745).

This year’s AGM and directors’ election will be held on 29 November, and the nomination period for the election will be between 13 August and 12 September (Circular C1744).

Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).

Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).

Members may go to the SME Funding Schemes’ website and the SME Financing Guarantee Scheme’s web page for details about various schemes for SMEs.

Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.

The Certificate Courses for Outbound Tour Escorts to be held during the following period is now open for enrolment:

• 2018

The “Handy Tips for Tour Escorts” covers general rules for healthy travel, basic first aid, insurance claims procedures and useful telephone numbers.

Continuing Professional Development (CPD) for tourist guides...
2016-4-14

Geopark Guide Accreditation System
Details of the Geopark Guide Accreditation System A2G Directory
	Tour Escorts
	Security Bureau's mobile app "Safeguard HK" is launched. Latest information on courses for tour escorts: 2018

Tourist guides may click the following links to browse the information of the CPD activities:

1. “Knowledge on Hong Kong” Workshop / Quiz
2. Seminars on professional ethics
3. Self-selected courses

Tourist guides must not arrange tour-guiding and transfer services for inbound tours organised by mainland tour operators (“ Latest News ”).

The TIC has set up a demerit system to improve the service standard of tourist guides who receive mainland visitors (“Other Rules for Tourist Guides”).

Tourist guides must not stop visitors from leaving the shops freely or coerce them into making purchases (“Latest News”).