|Special arrangements for making enquiries and complaints|
In view of the Covid-19 outbreak in Hong Kong, those who wish to make enquiries or complaints with our Inbound or Consumer Relations Departments are advised to do so by sending an email or leaving a message in the voicemail, rather than paying a visit to the TIC in person.
|Green Lifestyle Local Tour Incentive Scheme|
The Government announced on 18 June 2020 further enhancements to the Green Lifestyle Local Tour Incentive Scheme. Each eligible travel agent is entitled to a cash incentive of HK$200,000 at most. The enhancement measures will take effect from 19 June 2020 onwards. Please click here for the details and here for the “List of travel agents organising green lifestyle local tours” to know more about those travel agents intending to organise green lifestyle local tours
|Travel Agents Incentive Scheme|
The Government has enhanced the Travel Agents Incentive Scheme to pay each eligible travel agent HK$120,000 cash incentive at most. The application period now lasts until 15 January 2021. Please click here for the details.
|Notes on organisation of local tours|
Members may refer to Circular C1892 for points to note when organising local tour.
|The 34th International Travel Expo Hong Kong (ITE) and The 15th MICE Travel Expo (ITE MICE)|
The captioned travel expos are scheduled for 7-9 August 2020 at the HKCEC. Please see Circular C1891 for details.
|All directors of the TIC support implementation of National Security Law|
The TIC and the eight Association Members issued a press release to support the implementation of the National Security Law (Circular C1889).
|Further enhancements to Green Lifestyle Local Tour Incentive Scheme|
The Green Lifestyle Local Tour Incentive Scheme will be further enhanced on 19 June (Circular C1887).
|“Quality and Honest Hong Kong Tours” Red List Update|
Members that wish to join the Red List should return the completed undertaking to the TIC by 31 July (Circular C1886).
|Waiver of the registration fee for mainland inbound tours extended for six months|
The waiver of the registration fee for tour confirmation agreements for mainland inbound tours is extended for six months until 31 October 2020 (Circular C1883).
|The Voice of TIC to cease publication |
The Voice will cease publication after its latest March issue. The content of its different columns can mostly be found at the websites of the TIC and HKTB (Circular C1882).
|Dedicated Email System for Tours from Shenzhen to Hong Kong|
Please click here for the dedicated email addresses of Hong Kong’s receiving agents. The dedicated email addresses of Shenzhen’s outbound agencies can be downloaded here (password not required).
Members who are unable to obtain the latest information of the dedicated email address, please contact our Inbound Department on 2807-1199.
|Relief measures for the trade from different parties|
For the temporary relief measures from banks, please click here; for the funding schemes and support offered by the Government and related organisations for members, please click here.
The details of the project “Enhancing the Capability of Outbound SME Travel Agents for Service Innovation and Value Creation, Responding to the New Business Challenge” have been uploaded to the TIC website (Latest News).
| Student helpers available to receive cruise visitors and offer assistance in MICE events|
Inbound agents that need student helpers to receive large parties from cruise ships visiting Hong Kong or offer assistance in MICE events on an ad hoc or temporary basis may contact various universities and tertiary institutions (“ Latest News ”).
|E-learning platform for tourism service industry|
Industry members are welcome to use the e-learning platform (in Chinese only) launched by the Quality Tourism Services Association to enhance their service standards.
The HKTB announces new appointments in different strategic markets. Please click here for details.