Posted on: 2019-12-14
Agent Information
Licence No.352379
Company DescriptionCharlotte Travel is international premium travel specialists in Hong Kong. We are looking for a pro-active and outgoing candidate willing to work in a small office, confident in taking up challenges.

Vacancy Details
Job TitleLuxury Travel Advisor No. of Vacancies 3
Duties1) Develop and maintain relationships with new and existing clients, assist in the development of sales strategies; 2) Provide full range of travel arrangement, travel advisory services, travel assistance and concierge services to clients, including booking flights, hotels, cruises, activities, tours, transportation, reservations, etc.; 3) provide professional and knowledgeable travel advise to customers; including planning and booking tailormade itineraries; 4) Manage and follow up bookings in a prompt, professional, and organized manner; 5) Process bookings and documentation, including itineraries, tickets, and visas; 6) Maintain a consistent line of communication with clients before, during, and after travel to ensure quality service and repeat business/referrals
Requirements1) Tertiary education or above; 2) With minimum 3 years of related experience; experience in GDS a plus; 3) Previous luxury travel sales experience with destination and supplier knowledge; 4) Capable of serving luxury and high end customers independently from start to finish, maintain positive relationships with key clients; 5) Excellent communication and interpersonal skills; a team player and great communicator at all levels with the ability to be patient and tolerant when facing clients ; 6) Flexible and able to work under pressure to meet deadlines; highly organized, good time management and able to multitask and prioritize work effectively; 7) Result oriented and attention to details; 8) Pro-active, Open to learn and adapt to changes; 9) Seamless customer service with international experience; 10) Well-travelled & is passionate about inspiring others to travel; 11) Computer literate
LocationTsim Sha Tsui
Job TitleOperations Support No. of Vacancies 3
DutiesHandling travel arrangements and related documents, support Travel Consultants travel arrangements for corporate accounts and leisure travelers.
Requirements1) F.6 or above; 2) Minimum 2 years' relevant experience; 3) Good command of spoken & written English & Chinese; 4) Hands on knowledge of reservation & ticketing; Sabre experience a plus; 5) Service oriented & self-motivated; 6) Able to work under pressure
LocationTsim Sha Tsui

Contact Information

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