According to Directive No. 223, if travel agents cancel outbound package tours for reasons beyond control and wish to collect from the tour participants the cancellation charges imposed by the major transport service providers (namely airlines, cruise liner companies and train companies), they must submit to the TIC written proof and substantiating documents issued by the transport service providers (if any).

Please click the hyperlinks for details about the cancellation charges imposed during the following incidents:

PeriodIncident
September 2016Suspension of reception of tour groups by Hua Rong International Hotel in Dunhuang
August 2015Explosion in Bangkok
June 2015Middle East Respiratory Syndrome outbreak in South Korea
September 2014Typhoon Kalmaegi in Hong Kong
May 2014Coup in Thailand
May 2014Anti-China protests in Vietnam
December 2013Anti-government protests in Thailand
September 2013Typhoon Usagi in Hong Kong
August 2013Earthquake in Yunnan
July 2013Rainstorms in Sichuan
June 2012Typhoon Doksuri in Hong Kong
January 2012The Costa Concordia accident
October 2011Flooding in Bangkok