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旅行社职位空缺

刊登日期 : 2019-9-21
旅行社资料
旅行社名称香港01旅游有限公司
牌照号码-

职位空缺详情
职位 Supervisor, E-Commerce Operations(OTA)空缺数目1
职责1) Managing day to day operation; 2) Handle customer on both presale and post-sale enquiries on travel products via phone, email and live chat; 3) Timely review operational process to ensure operation smoothness; 4) Identify new initiatives on Customer Journey; 5) Review and analysis customer feedbacks; 6) Coordinate with different internal and external departments on all operational matters; 7) Lead and managing new projects
资历要求1) Experience in travel industry, especially on Customer Service; 2) Fluent in both written Chinese and English as well as spoken Cantonese, Mandarin and English; 3) Willing to work beyond regular office hour; 4) Knowledge in GDS and ticketing is preferred; 5) Knowledge in operational process will be an advantage; 6) Less experience can be considered as Executive, E-Commerce Operations
工作地区荃湾
职位Executive, E-Commerce Operations(OTA)空缺数目1
职责1) Managing day to day operation; 2) Handle customer on both presale and post-sale enquiries on travel products via phone, email and live chat; 3) Proactive make suggestions to enhance customer experience; 4) Assist supervisor to review and analysis customer feedbacks; 5) Lease between customer and travel partners on travel product relating issues; 6) Proactively exploring and identifying upselling/cross-selling opportunities
资历要求1) Experience in travel industry, especially on customer service; 2) Fluent in both written Chinese and English as well as spoken Cantonese, Mandarin and English, other spoken language would be an advantage; 3) Willing to work beyond regular office hour; 4) Knowledge in GDS and ticketing is preferred; 5) Immediate available is highly preferred
工作地区荃湾

联络资料
电话35828770
电邮carolwong@hk01.com
联络人Carol Wong
截止申请日期2019-11-21

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