全职
Travel Consultant / Senior Travel Consultant (Night shift)
立成旅游有限公司
中西区
薪酬：
薪酬可议
空缺数目：
1
刊登日期：
职责*
Job description*
• Perform multiple tasks to provide operation and documentation support for the Corporate Travel team.
• Handle customer enquiries and provide one-stop resolution and fulfil customer requests such as flight booking & hotel accommodation quotation, visa enquiries, limousine services, high-speed train ticket etc.
• Check document validity, provide accurate visa requirements and application details at the time of reservation.
• Contact local or overseas suppliers on travel arrangements if necessary.
• Ensure compliance to customers’ agreed travel policy.
• Use positive telephone service techniques and provide the best solution to client.
• Keep accurate records of all incoming calls and outbound calls into the system for day team colleague’s tracking/follow up as well as escalating incidents if required.
• Perform multiple tasks to provide operation and documentation support for the Corporate Travel team.
• Handle customer enquiries and provide one-stop resolution and fulfil customer requests such as flight booking & hotel accommodation quotation, visa enquiries, limousine services, high-speed train ticket etc.
• Check document validity, provide accurate visa requirements and application details at the time of reservation.
• Contact local or overseas suppliers on travel arrangements if necessary.
• Ensure compliance to customers’ agreed travel policy.
• Use positive telephone service techniques and provide the best solution to client.
• Keep accurate records of all incoming calls and outbound calls into the system for day team colleague’s tracking/follow up as well as escalating incidents if required.
要求*
Requirements*
• At least 3 years' relevant experience in the travel industry. Candidate with more experience will be considered as “Senior Travel Consultant”.
• Self-motivated, independent, service-oriented, and able to work under pressure.
• Resolving customer issues quickly and independently / with supplier
• Professional communication (written and verbal)
• Knowledge in GDS Amadeus is a must.
• Teamwork member with good communication skill that can provide accurate information’s with day team colleague.
• Good in written and spoken English, Cantonese, and Mandarin.
• Good in Microsoft Office.
• Candidates with night shift working experience would be a definite advantage
• At least 3 years' relevant experience in the travel industry. Candidate with more experience will be considered as “Senior Travel Consultant”.
• Self-motivated, independent, service-oriented, and able to work under pressure.
• Resolving customer issues quickly and independently / with supplier
• Professional communication (written and verbal)
• Knowledge in GDS Amadeus is a must.
• Teamwork member with good communication skill that can provide accurate information’s with day team colleague.
• Good in written and spoken English, Cantonese, and Mandarin.
• Good in Microsoft Office.
• Candidates with night shift working experience would be a definite advantage
关于公司
公司简介*
Travelux was founded since 1983 and continued to be a reputable business travel management company focusing on high-end corporate travel services as well leisure travel arrangement for its corporate customers.
With business expansion from local customer acquisitions and global business bid, the company is looking for high caliber individuals who interested to develop their career in the travel industry.
With business expansion from local customer acquisitions and global business bid, the company is looking for high caliber individuals who interested to develop their career in the travel industry.
牌照号码：
350091
电话：
传真：
联络人：
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